Baoyu Jewelry welcomes you
- 1. about Ordering
We have indicated the reference weight for each product, and the shipping cost will be automatically calculated by the system during purchase. There may be slight errors, so please contact our customer service promptly if you have any questions.Products from Hupin come with free shipping; non-Hupin products can be shipped together with Hupin products for free shipping. You can contact customer service to adjust the shipping fee.Delivery time in the Jinhua area cannot be guaranteed; please contact the store customer service before placing an order.Our store does not support shipping to the Jinhua area, please be informed.Orders over 200 yuan in our store do not support refunds or exchanges without reason.
- 2. about Discounts
1. Free shipping: Free shipping for orders over 38 yuan (excluding Xinjiang and Tibet); delivery time is not guaranteed in the Yiwu area, generally door-to-door delivery is not available, so those who prefer door-to-door delivery should be cautious when ordering; (The above applies unless the product price has been changed)
2. Membership: Members enjoy store discounts and other special privileges, please refer to the membership section on the store's homepage for details
Member discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and the amount of each member's transactions, and will automatically upgrade when certain conditions are met
After a successful transaction, the Alibaba system will automatically enroll you in our membership system. You can also apply directly in the membership section on the store's homepage, and we will arrange for review
- 3. Activities:In order to provide our buyers with more high-quality and affordable products, we will be adding new items weekly and launching various promotions from time to time. Please stay tuned!
- 4. about Products
Our factory specializes in wholesale jewelry, with products produced in batches and basically processed by hand. Different batches may have slight differences and minor flaws (not affecting sales) which are unavoidable. We recommend getting samples first to see the goods; everyone should understand that you get what you pay for and not rely on your own imagination. Everyone's imagination is limitless, and we cannot satisfy this request, please forgive us! For customers who are very demanding about quality, please purchase at the counter!
- 5. about Color
1. Most of the products in our store are taken from real objects, with a few online pictures; colors have been professionally proofread and are closest to the actual product images. Due to factors such as lighting, computer monitor color contrast, and color temperature, color differences are inevitable. The pictures are for reference only; please refer to the actual product for details. Mind you, take photos with caution!
2. Regarding style and color issues, we default to shipping according to the order and do not support style or color remarks (except for special instructions on the product page); we will try our best to match your requirements, but there may be shortages, we hope for your understanding.If there is a temporary shortage (you can also place an order with a note for random color), we will notify you via Wangwang or phone. We apologize for any inconvenience!
- 6. Regarding after-sales service
1. Receipt: Please make sure to inspect the goods in person before signing for them. This is your right and also a key part of our after-sales service. Thank you for your cooperation.(If it is not convenient for you to sign for the delivery yourself, please inform a friend, relative, or doorman who can sign for you to inspect and accept the package.)）
2. Missing items or quality issues: If you find any items missing or have quality issues after receiving the goods, please contact our after-sales customer service within three days of receipt. If there are quality issues, please take photos for confirmation upon receiving the goods. You can contact us via our after-sales chat to send pictures, and we will provide you with a satisfactory solution. You are responsible for the consequences of overdue payment.
3. Return: If You Are Not Satisfied with the Product and Do Not like It, You Can Return It If It Is Not Used and Does Not Affect the Secondary Sales; by Default, General Products Can Be Returned without Reason Within Three Days after Receipt, and Some Products Can Be Returned without Reason Within Seven Days.
Note: 1. the following Conditions Cannot Be Returned Or Exchanged: a Returned Product Packaging Is Damaged Or Incomplete, and the Product Accessories Or Related Materials Are Incomplete; B Repair Or Refit without Authorization; C Not Used Or Stored According to Normal Methods; D the Color Difference Is Not Returned Or Exchanged, and Products beyond the after-Sales Service Period.
2. after-Sales Service Is the Most No-Frills Service of the Company. We Are Willing to Provide You with Good after-Sales Service. at the Same Time, Good after-Sales Service Also Requires the Cooperation of Customers. Please Read the above Instructions Carefully before Returning Or Returning the Goods, do as Much as Possible According to the above Regulations of the Company, So as Not to Affect Your after-Sales Service.
3. Regarding the above, the Handling of Damaged and Quality Products, Such as Some Product Problems, If the Customer Wants to Return All the Orders, the Buyer Shall Take Care of the Freight According to Alibaba Regulations.
- 7. Regarding invoices
- Can I Issue an Invoice --- Yes --- If You Need to Issue an Invoice, Please Contact Customer Service to Inform the Specific Invoicing Information.